We value your privacy and aim to be transparent about how we collect, use, and handle your information in South Africa. This Privacy Policy details what information we process and your available choices.

Information We Collect

We collect only what is necessary for our operations and communication with you.

• Basic identifiers such as your name and contact details when you submit a form or communicate with us directly.
• Data about your device or browsing session when you visit our site, including IP address and browser type.
• Records of your interactions with our services, like email correspondence and form submissions.
• Technical information related to site performance and analytics, aggregated whenever possible.

How We Use Information

We process your data to run our website and provide you with our core content and resources.

• To reply to your questions, feedback, or contact requests you send us.
• To provide system status updates or relevant changes to our website terms or policies.
• To review and improve website performance and protect against misuse or cyber threats.
• To comply with legal obligations under South African law if applicable.

Legal Basis for Processing

We handle data based on compliance and operational necessity under South African privacy regulations.

The main legal ground is your consent where applicable, and our legitimate interest to operate and maintain the website. In certain cases, processing is required for legal compliance.

Information Sharing

We do not sell your data or share it for advertising.

• We may use service providers (e.g., hosting, analytics) who help support site operations, but only under confidential and compliant agreements.
• We may share information if required by law, regulation, or to defend our rights.
• In the event of a business transition, your data may be transferred per legal guidelines but you will be notified in advance.

Data Security

We follow reasonable safeguards appropriate to South African law to protect your personal data from unauthorised access, disclosure, or loss. Nonetheless, no method can guarantee absolute security. We recommend using strong passwords and keeping your access information private.

Your Rights

Your rights under South African privacy law include access, correction, and deletion.

• Request access to personal data we hold about you at any time.
• Ask for corrections if any information is incorrect or outdated.
• Request that your data be deleted where appropriate under law.
• Withdraw consent or object to processing within regulatory limits.

About Cookies

Our website uses cookies and analytics trackers to enhance site performance and your experience. You may adjust or block these via your browser settings.

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Contact Us

If you have privacy-related questions, please contact us using the details below or via the form on our site.

Changes to This Policy

We will update this policy if our practices or legal obligations change. All updates are posted on this page.